in

WE RECRUIT

a brand of Emeraude Travel

#01

client satisfaction

30+

years in the industry

80%

successful placements

5*L

partner hotels

MISSION

The ability to attract and retain great talent is critical for achieving business goals. That's why today's smartest companies are applying proven resources and best practices to ensure they secure the talent they need, quickly and cost-effectively.

TALENT

People are critical to business success. Their skills and competencies empower achievement. Their actions and attitudes shape an employer’s reputation and create an environment that drives growth.

PROCESS

We screen all candidates through a solid qualification process, including resume matching, behavioural interviews, and supervisory reference checks.

ABOUT US

Our consulting team is multi-cultural and made up of individuals from diverse backgrounds.

We operate in the field of Hospitality, Travel, Airport and Airlines, we find talent for:
Hotels, Restaurants, Airports management, Airline Catering, International Event Management.

We recruit:
Top-level managers
Mid-level managers
First-line managers

We invest time to understand your business and culture. Our holistic approach enables us to assess your service requirements, and we work with you to establish a compelling employee value proposition that is positioned to attract top talent.

IN HOUSE TRAINING COURES

PRONOBIS:HR may count on 20+ years of hospitality experience on both sides of the Trade (Hotel and Travel Trade). This experience offers a 3D insight to Hotel Staff and boosts awareness of the working process from both perspective of the hotel manager, the travel agent /TO and the final guest. Our courses optimize performance of staff and translates to increase of revenue.

ON LINKEDIN

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1/4

sales and marketing
3d course

Introduction and Orientation to the Hotel Job Description of a Front Desk manager Check-ins and Check-outs Simulation Upselling Simulations

Site inspection Simulation
Handling Customer Simulation
Effective Communication with other Departments Handling of Emergency Situations
Use of On-site Amenities and Facilities
Practice on Providing Information about Local Area and Attractions

Final Review with Trainer

DESIGNED FOR:

Hospitality managers working in hotels and corporate offices

Hospitality professionals aspiring to management positions

Front office
3d course

Introduction to Hotel Operations
Becoming a Powerful Leader
Building High-Performing Teams
Marketing Planning and Management
Evaluating Business and Customer Factors Affecting Marketing Decisions for Services

Marketing the Brand
Building Guest Loyalty
Upselling strategy
Non-Traditional Applications
Developing a Service Strategy
Managing the Brand
Integrated Marketing Communications Strategy

DESIGNED FOR:

Front desk and Guest Relations managers working in hotels and corporate offices

Hospitality professionals aspiring to Front Desk and Guest Relations positions